gray wooden house

Owners Frequently Asked Questions

What's Flexible Leasing Property Management?

Our flexible leasing approach is unique because we optimize your property across short-term (1-30 days)*, mid-term (1-6 months), and long-term (6+ months) rental strategies. We use advanced pricing technology to automatically adjust your strategy based on market conditions, seasonality, and demand. This typically results in 15-25% higher rental income compared to single-strategy management.

Can you explain your rental term flexibility and how it maximizes income?

We seamlessly transition your property between short-term, mid-term, and long-term rentals based on market opportunities and your property's readiness. For example, during peak tourist season, we might operate as a short-term rental (commanding 40-60% higher nightly rates) then transition to a corporate mid-term rental during business travel season, and secure a long-term tenant during slower periods. This flexibility typically increases annual revenue by 20-35% compared to single-strategy approaches. Our proprietary algorithms determine the optimal rental strategy for each period, ensuring maximum occupancy and revenue throughout the year.

*(Short-Term rental management option is only available to furnished legally compliant properties)

What's included in your management fee, and are there any hidden costs?

Our management fees reflect the level of care, expertise, and technology we bring to every property we manage. We take a proactive approach to maximize your rental income and protect your investment through:

  • Data-driven analysis for stronger rental income

  • Professional listing optimization across multiple platforms

  • Optional SureVestor protection to safeguard your income and property

  • 24/7 emergency response for tenant peace of mind

  • Staging and furnishing consultations to enhance your property’s appeal*

  • Dedicated account management for personalized service and clear communication

We focus on delivering stronger occupancy, optimized pricing, and a better overall rental experience—helping you earn more while enjoying true peace of mind.

*(Long-term rentals are not furnished. Only short-term and mid-term stays include furnishings. Long-term properties may be professionally staged for marketing purposes)

We believe in complete transparency. Our management fee includes:

Core Services:

  • Professional photography and marketing across 40+ platforms

  • Comprehensive tenant screening and placement

  • 24/7 maintenance coordination and emergency response

  • Monthly financial reporting and quarterly performance reviews

  • SureVestor insurance coordination and claims management

  • Dedicated customer service with 24-hour response guarantee

No hidden fees, no surprise charges, no administrative fees that mysteriously appear on your statement.

How does your SureVestor partnership benefit me as a property owner?

SureVestor provides comprehensive landlord protection that we include at no additional cost to you—this benefit alone is worth $445-$516 annually.

Coverage includes:

  • Up to $35,000 malicious damage protection

  • Up to 25 weeks of lost rent guarantee

  • Up to $5,000 eviction cost coverage

  • $1M additional liability protection

  • Theft coverage up to $15,000

  • Lock replacement and re-keying coverage

This exclusive insurance is only available through professional property management companies and provides peace of mind that most property owners never receive. The cost is transparently passed to residents where applicable, meaning you get enterprise-level protection.

Can you help furnish my property?

Absolutely! We specialize in furnished property optimization. Our staging consultation includes market analysis, furniture recommendations, and ROI projections. We handle sourcing, coordination, and ongoing inventory management. We work with trusted vendors to source quality, durable furniture that appeals to your target market while maximizing your rental income potential.

What if my property isn’t ready to rent yet?

We’re here to help you get rent-ready. We start with a pre-management inspection to assess what’s needed to get your property rent ready. Whether it’s a safety issue, cosmetic touch-up, or city compliance requirement, we’ll create a customized plan to help you maximize your rental potential. Our standards ensure your property can command top-tier rates and attract quality tenants. We'll provide a detailed improvement plan with cost estimates.

Our assessment includes:

  • Safety and legal property compliance verification

  • Market positioning analysis

  • Improvement recommendations with ROI calculations

  • Staging and furnishing suggestions

  • Technology upgrade recommendations (smart locks, thermostats, etc.)

We only accept properties that can meet our high standards because this directly impacts your revenue and our mutual success. However, we're happy to work with you to bring your property up to premium standards.

How do you handle maintenance and emergency repairs?

We maintain a network of vetted, professional contractors who respond to emergencies 24/7. Our technology platform allows tenants to submit requests online, which are automatically prioritized and dispatched. We coordinate all repairs and provide real-time updates to property owners.

Our maintenance standards:

  • 24/7 emergency response for urgent issues

  • Vetted contractor network with verified licensing and insurance

  • Real-time updates via our owner portal

  • Owner approval required for non-emergency repairs over $500

  • Preventive maintenance scheduling to avoid costly emergency repairs

Will I have access to information on my property?

We utilize cutting-edge property management technology, including:

Revenue Optimization:

  • AI-powered pricing systems that adjust rates in real-time

  • Predictive analytics for demand forecasting

  • Automated pricing optimization across multiple booking platforms

Operational Excellence:

  • Automated guest communication and check-in processes

  • Real-time financial reporting dashboards

Communication & Transparency:

  • 24/7 owner portal access with mobile app

  • Automated notification systems for all property events

  • Virtual tour and professional photography services

How do you communicate with property owners, and how often?

We provide monthly detailed financial reports, quarterly property performance reviews, and real-time access to our owner portal. You'll receive automated notifications for all significant events (bookings, maintenance, issues) and can access your property's performance data 24/7 via the owner's portal.

Communication Standards:

  • 24-hour response time for all owner inquiries

  • Monthly financial statements with detailed breakdowns

  • Quarterly performance reviews with market comparisons

  • Real-time notifications for bookings, maintenance, and issues

  • Annual strategic planning sessions for portfolio optimization

We ensure you're always informed and never left wondering about your investment.

What type of technology does Starrany use?

Yes! Our comprehensive owner portal provides real-time access to:

Financial Information:

  • Monthly and annual financial statements

  • Real-time booking and revenue data

  • Expense tracking and categorization

  • Tax-ready documentation

Property Management:

  • Booking calendars across all platforms

  • Maintenance requests and completion status

  • Tenant communications and history

  • Property performance analytics

Strategic Planning:

  • Revenue forecasting and trend analysis

  • Market opportunity identification

Access from your computer or mobile device anytime, anywhere—complete transparency.

How does Starrany ensure my property stays legally compliant?

  • Starrany takes legal compliance seriously — so you don’t have to navigate it alone. We're a licensed Michigan real estate brokerage, which is a legal requirement for any company managing properties in the state.

  • We help ensure your property meets all local and state regulations, including:

    • Assisting with Certificates of Occupancy (required by most Michigan cities before renting)

    • Guiding you through the process of obtaining a Short-Term Rental License, where applicable

    • Advising on zoning laws, inspection schedules, and renewal timelines

    Our team completes annual continuing education to stay up-to-date with Michigan law and industry best practices. We also receive regular legal updates through the Michigan Association of Realtors and the National Association of Realtors.

  • How quickly will my property be leased?

    Since we don’t earn until you do, our incentive is fully aligned with yours: to lease your property quickly and to qualified tenants. Timing can vary based on market conditions, location, and leasing strategy, but our focus is always on minimizing vacancy and maximizing your investment’s performance.

  • Do you have a question we didn’t answer?

    We’re happy to walk you through your options and help you make the best decision for your property.

  • Do I need a license to rent my property as a short-term rental in Michigan?

    It depends on the city. In areas like Ann Arbor, Detroit, and Ypsilanti, short-term rentals (under 30 days) often require a local license or registration, plus compliance with zoning rules. At Starrany, we guide you through the entire process — from checking local ordinances to helping you apply for the proper license, ensuring you're renting legally and avoiding costly fines.

  • Does Starrany screen tenants in compliance with fair housing laws?

    Yes — Starrany follows all federal, state, and local Fair Housing laws. Our screening process is standardized, unbiased, and transparent. We use verified third-party tools to evaluate income, background, credit, and rental history. As a licensed brokerage, we’re trained to spot compliance risks and ensure you’re protected as a property owner — while also treating all applicants fairly.

  • What happens if a tenant needs to be evicted? Can you help?

    Yes — if eviction becomes necessary, Starrany will handle the process from start to finish, in full compliance with

  • Michigan landlord-tenant law. That includes:

    • Serving the proper legal notices

    • Coordinating with attorneys or court systems

    • Managing the turnover and property re-listing

    Our goal is to minimize downtime and legal risk while protecting your investment.

  • How does Starrany stay updated on changing rental laws?

    We complete mandatory continuing education each year to keep our Michigan real estate licenses active and compliant. In addition, we receive real-time updates and legal bulletins through:

    • The Michigan Association of Realtors (MAR)

    • The National Association of Realtors (NAR)

    • Local city and county regulatory boards

    This means we stay ahead of changing rental laws — and so do our clients.

  • Is Starrany legally allowed to manage properties in Michigan?

    Yes. Starrany is a fully licensed real estate brokerage in the state of Michigan, which is required by law to provide property management services. Unlike unlicensed operators, we follow state guidelines, complete annual education requirements, and stay aligned with Michigan’s legal standards — giving you peace of mind and full legal coverage.

How Much is your Management Fees?

We keep our pricing simple, competitive, and transparent. Take a look at our pricing page for a full overview — and feel free to reach out with any questions.

  • FAQs for Homeowners Considering Furnished Leasing

    1. What exactly is furnished mid-term housing?
      It’s a fully furnished rental typically leased for 30 days or more to traveling professionals, insurance placements, relocating families, and others in transition. It fills the gap between short-term vacation stays and traditional long-term leases.

    2. What kind of properties work best for this model?
      Homes that are in safe, desirable locations, well-maintained, and can be fully furnished. Proximity to hospitals, universities, or business centers is a plus.

    3. Do I need to furnish the home myself?
      Yes, furnished housing requires a full setup — furniture, kitchenware, linens, decore, and Wi-Fi. We can provide a furnishing guide or connect you with setup support if needed.

    4. How much can I earn with mid-term rentals?
      This depends on your property, location, and the time of year — but in many cases, furnished mid-term housing earns significantly more per month than traditional long-term leases.

    5. Is it legal in my area?
      Yes, as long as the stays are 30 days or longer and the property meets local housing code. We only operate in compliance with local regulations.*

    6. What kinds of guests will be staying in my home?
      We work with traveling professionals, visiting university staff, families in insurance displacement, and corporate housing clients. All guests are screened and placed with care.

    7. Can I switch between mid-term and long-term leasing?
      Yes — we offer flexible leasing strategies and will help you decide what’s best based on your goals and the market.

    8. What does Starrany handle for me?
      We take care of everything: marketing, guest screening, lease setup, rent collection, maintenance coordination, inspections, and guest support.

    9. What about insurance and liability?
      We recommend owners carry a landlord insurance policy with mid-term coverage. In some cases, we can provide additional protection through trusted partners.

    10. What’s the first step to getting started?
      Schedule a consultation with our team! We’ll evaluate your property, discuss your goals, and help determine if furnished housing is the right fit.